Hershey—Table+3

= = =media type="custom" key="3102380" Verbal Skills for Meeting Resistances Presentation = = = //Below are 2 separate activities. When prompted, the table Recorder will input responses// //from tablemates// //for each activity.//

//**Slide #1**// What are the resistance statements you have heard? A. Share with a partner. B. Share at your table C. Record Tablemates' responses below. I don't have the time. - emotion/intellect It's too hard. - pride My book has all the PowerPoints, I'm fine. - intellect It's confusing. - pride I feel like a need more training. The computers are too slow/ take too long to start up. The computer freeze when we try to save. Is this another whim from PDE? Our school district always starts something and never finishes it. Will I get paid for this?

D. Reporter be ready to share out.

 //**Slide #6**// A. At your table list the three most common and or most challenging resistances you hear. 1. 2. 3.

B. Develop appropriate empathy, support and approval statement responses for the above listed resistances.

1. I understand your frustration when the technology doesn't work the way that you anticipated but your lesson was sound. We can address the cause together and try again and I am sure the next lesson will run more smoothly.

C. Reporter be ready to share out.