Hershey—Table+23

= Verbal Skills for Meeting Resistances Presentation = = = //Below are 2 separate activities. When prompted, the table Recorder will input responses// //from tablemates// //for each activity.//

//**Slide #1**// What are the resistance statements you have heard? A. Share with a partner. B. Share at your table C. Record Tablemates' responses below.

D. Reporter be ready to share out.

 //**Slide #6**// A. At your table list the three most common and or most challenging resistances you hear. 1. 2. 3.

B. Develop appropriate empathy, support and approval statement responses for the above listed resistances.

C. Reporter be ready to share out.