Hershey—Table+13

= = = = = = = media type="custom" key="3102348"Verbal Skills for Meeting Resistances Presentation = = = //Below are 2 separate activities. When prompted, the table Recorder will input responses// //from tablemates// //for each activity.//

//**Slide #1**// What are the resistance statements you have heard? A. Share with a partner. B. Share at your table C. Record Tablemates' responses below.

I don't have time. Frustration I don't see the benefit of this. Lack of knowledge It's going to break when I use this piece of equipment. Lack of self-confidence This is just another fad. It will come and go. Negativity I don't like change. I don't want to try anything new. Inadaptibility

D. Reporter be ready to share out.



//**Slide #6**// A. At your table list the three most common and or most challenging resistances you hear. 1. I don't have time 2. It's going to break when I use it. 3. It's just another fad..

B. Develop appropriate empathy, support and approval statement responses for the above listed resistances. Empathy - time is a very difficult issue for everyone. the demand is greater than it has ever been for us in school than ever. If we work together, we can get it done in less time. I'll support your efforts. Support - I'll be there to help you anytime we can get together. Approval - Look at how successful have been in past efforts.

Empathy - when something breaks it is very frustrating. Let's continue to work on the problems and see how we can make it work for you and the students. Support - If we look at what worked and learn from the situation, we will be able to master the problems and help the students to be more engaged in the lesson and you will have a new tool. Approval - You have

C. Reporter be ready to share out.